Support
Help with Skyvw, safety concerns and privacy requests.
Contact
Email adelost@gmail.com.
What to include
The more of this you send, the faster we can help:
- Your watch and phone models, and their OS versions.
- The SKYVW version, from Settings, About.
- What you expected to happen, and what happened instead.
- The date and dropzone of the jump, if it is about a specific log.
Your data stays with you
Skyvw runs on your device. We cannot see local jumps or location data, so a good description is the only way we can reproduce a problem. Optional Skyvw Log receives jump data only after you explicitly pair and connect it. See the privacy policy for the details.
Delete Skyvw Log data
Disconnect Skyvw Log on the watch to stop future sync. Delete individual jumps in SKYVW to queue their deletion from the connected service. To delete the whole account, sign in to Skyvw Log settings and choose Delete account. The account becomes inaccessible immediately and is permanently removed after a 14-day recovery window. Signing in during that window restores it.
If you cannot sign in, email adelost@gmail.com from the address used for the account and include only the identifier needed to find it.